Privacy Policy

Introduction

Mustadeem (hereinafter referred to as “we”, “us”, or “our”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you use our e-commerce website and its related services (collectively, the “Services”).

By using our Services, you agree to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Services.

Information We Collect
We collect personal information about you in the following ways:

1.1 Information you provide to us:

When you create an account or purchase a product on our website, we collect your name, email address, phone number, billing address, and shipping address.
When you contact us or participate in our surveys, promotions, or contests, we may collect additional information you provide.
1.2 Information we collect automatically:

We use cookies and other tracking technologies to collect information about your use of our Services, including your browsing behavior, IP address, device information, and location data.
How We Use Your Information
We use your personal information for the following purposes:

2.1 To provide our Services:

To process your orders, deliver products, and communicate with you about your orders.
To maintain your account, including providing customer support and resolving disputes.
2.2 For marketing and promotional purposes:

To send you transactional and promotional emails, including newsletters, special offers, and updates about our products and Services, based on your communication preferences.
To conduct surveys, promotions, and contests.
2.3 To improve our Services:

To analyze usage data and customer feedback to improve our website, products, and Services.
Disclosure of Your Information
We may share your personal information with third parties in the following circumstances:

3.1 Service providers:

We may share your personal information with third-party service providers who perform functions on our behalf, such as payment processing, shipping, analytics, and marketing services.
3.2 Legal requirements:

We may disclose your personal information if required by law, to protect our rights or property, or in the event of a merger, acquisition, or sale of our business.
Security of Your Information
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

Your Rights and Choices
5.1 Communication preferences:

You can manage your email preferences, such as opting-out of promotional emails, by clicking on the “unsubscribe” link in any promotional email you receive from us or by contacting us at info@mustadeem.ae.
5.2 Access, correction, and deletion:

You can access, correct, or delete your personal information by logging into your account or by contacting us at info@mustadeem.ae.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the updated Privacy Policy on our website. Your continued use of our Services after any changes to this Privacy Policy constitutes your acceptance of the updated Privacy Policy.

Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: info@mustadeem.ae

Mustadeem
United Arab Emirates